First returns or exchange shipping is always free. For orders under $400, we ship USPS Priority Mail (1-3 days) to anywhere within the continental U.S. Shipping rates are displayed during checkout base on # of items and destination. If you need express shipping, please send email to firstname.lastname@example.org.
DO YOU SHIP INTERNATIONALLY?
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
All orders are processed within 1-2 business days. All orders shipped within the continental U.S. should arrive within 5-7 business days. If you need your order sooner, please contact us at email@example.com
WHAT'S YOUR RETURN / EXCHANGE POLICY?
We hope you love your Yaffa. We want you to love your Yaffa as much as we do. If you're not happy with your purchase please email us at firstname.lastname@example.org within 14 days of receiving your delivery. In your email, please include your order number, reason for the return and item/size for exchange, if applicable. We're a new company and we appreciate your feedback so we can offer the best activewear!
RETURN & EXCHANGE POLICY
Returns must be made within 14 days from the delivery date. All merchandise must be unwashed and unworn. All hangtags must be attached to the garment and proof of payment must accompany the return. All garments are subject to inspection. Outgoing shipping charges are not refunded. *Note: All sale items are final sale. Remember to include a copy of the packing slip and your order number and we'll take care of the rest. Upon receipt of your returned merchandise, we'll let you know we've received them and inspect the items. If approved, we will issue a refund or credit / exchange within approximately 48 hours. Please allow for 10 business days to see returns reflected on your credit card statement. And of course, if you have any questions, please email us at email@example.com *Please Note: Your banking institution may require additional days to process the transaction.
CAN I EXCHANGE FOR A DIFFERENT SIZE?
Yes, but our Yaffa® Luxe Fabrics are made with a lot of stretch, so as long as you order the size you typically wear, we're confident they'll fit. Questions before you buy? Reference our Yaffa Sizing Guide or email us at firstname.lastname@example.org Questions or concerns?
Get in touch email@example.com